POS Comparison
StoreConnect vs Salesforce Point of Sale
Which point of sale is right for your stores?
Both put commerce in the store on Salesforce — but they take different architectural routes to get there. Here’s how they compare, from where a till sale lands to what you need to license to run it.
- ✓ Built-in Salesforce Sync
- ✓ Website, eCommerce & POS in One
- ✓ No Salesforce License Per Register
What does StoreConnect do?
StoreConnect is a complete commerce platform built natively on Salesforce. Website, eCommerce, CMS, and Point of Sale run from a single source of truth inside your existing Salesforce org — every till sale, stock movement, and customer record written to standard core objects.
What does Salesforce Point of Sale do?
Salesforce Point of Sale — also branded Retail Cloud POS, and built on the technology Salesforce acquired with PredictSpring — is a cloud-native, mobile-first retail POS. It runs as a native iOS and Android app on an API-first architecture, connected to Salesforce Commerce, Order Management, Loyalty, and Service through prebuilt integrations.
Key takeaways
StoreConnect is the right choice if you want to:
- Keep every till sale inside your own Salesforce org — written to standard core objects through built-in sync, with no middleware or integration layer to maintain.
- Run your website, eCommerce store, CMS, and POS on one license rather than licensing storefront, order management, and POS as separate products.
- Deploy on the hardware you already have — POS runs in-browser on PC, Android, or iOS, with no app to install and no proprietary terminal required.
- Add registers without adding Salesforce licenses — StoreConnect POS users don’t require a Salesforce license of their own.
- Sell beyond standard retail — B2B accounts, rentals with recurring billing, memberships, admissions, and donations all ring up through the same till.
- Start where you are — plans published openly, accessible from emerging businesses through to enterprise.
Salesforce Point of Sale could be a good fit if:
- You need native mobile apps — Salesforce Point of Sale ships as a native iOS and Android app with a patented secure offline mode.
- Associate-led clienteling is your core use case — customer 360 views, loyalty status, wishlists, and digital tear-sheets are built into the associate app.
- You need deep omni-channel fulfillment — an omni-cart architecture assigns a fulfillment method per line item, covering BOPIS, BORIS, BOFIS, ROFIS, and omni-exchange.
- Your inventory operations are complex — tracking down to pallet or item level, defective stock, return to vendor, and advanced cycle counts.
- You’re already licensed on B2C Commerce and Order Management and want the in-store layer from the same vendor with prebuilt connectors.
- You’re an enterprise retail brand with a dedicated retail IT team and an enterprise procurement cycle.
Licensing & Total Cost Model
| Budget & Cost Factor | StoreConnect | Salesforce Point of Sale |
|---|---|---|
| Published pricing | ✓ Plans and inclusions published openly at storeconnect.com/pricing | Contact for pricing on both models |
| Pricing basis | ✓ Fixed monthly plan plus a shared success fee, with a per-transaction fee cap | GMV-based or POS order-based across stores |
| Registers included in plan | ✓ 2 to 8 registers included by plan tier, expandable with add-ons | Not published |
| Salesforce license per POS user | ✓ Not required — POS staff log in without their own Salesforce license | Not published |
| Storefront, CMS & POS licensing | ✓ Website, eCommerce, CMS, and POS included in every plan | Licensed as its own product; storefront and order management licensed separately |
| Market accessibility | ✓ Emerging, mid-market, and enterprise | Positioned for enterprise and large-format retail |
StoreConnect publishes its plans, and one license covers your website, CMS, eCommerce store, and every register. Salesforce Point of Sale is priced by GMV or POS order volume on request, and sits alongside separately licensed storefront and order management products — a model built for enterprise retail scale.
Salesforce Data Architecture
| Feature | StoreConnect | Salesforce Point of Sale |
|---|---|---|
| Where POS data lives | ✓ Written to standard Salesforce core objects in your own org | Cloud-native POS platform connected to Salesforce clouds |
| Integration layer | ✓ None required — built-in sync, no middleware | API-first microservices architecture with prebuilt native integrations |
| Single customer record, online and in store | ✓ The same Salesforce Account and Contact record | Unified across channels via integrations to Commerce, OMS, and Loyalty |
| Product data and images | ✓ One shared dataset drives the storefront and the till | Shared through the integrated Commerce catalog |
| Runs inside your existing Salesforce org | ✓ Yes — installed as an AppExchange package | Separate platform integrated with your Salesforce clouds |
| Reporting on POS sales | ✓ Standard Salesforce reports and dashboards, no data prep | Reporting across integrated Salesforce data |
This is the core architectural difference. StoreConnect runs inside your Salesforce org and writes till sales straight to standard core objects, so there is nothing between the register and your CRM. Salesforce Point of Sale is a cloud-native platform of its own, brought together with your Salesforce data through prebuilt native integrations — a proven model at enterprise scale, but one where the store data layer and the CRM data layer remain distinct.
Deployment, Devices & Hardware
| Feature | StoreConnect | Salesforce Point of Sale |
|---|---|---|
| Runs in the browser | ✓ Yes — PC, Android, or iOS, with no app to install | Native app deployment |
| Fixed desktop till | ✓ Supported in-browser on PC | Mobile-first design for handheld devices |
| Native iOS & Android apps | Browser-based — no native app | ✓ Native apps on both platforms |
| Offline trading | ✓ Offline mode keeps trading, resyncs on reconnect | ✓ Patented secure offline mode |
| Hardware flexibility | ✓ No hardware lock-in — works with most cash drawers, receipt and label printers, barcode scanners, and tablets | Supports standard retail hardware; deploy on Android or iOS |
| Card payment terminals | ✓ Integrated terminals through supported payment providers | Prebuilt integrations with Adyen, Verifone Flex, and Elavon |
| Roving / mobile selling | ✓ Roving POS on tablets and mobile devices | ✓ Mobile-first selling from anywhere in the store |
Salesforce Point of Sale is genuinely strong here: native iOS and Android apps, a patented offline mode, and a mobile-first design built for associates selling on the floor. StoreConnect takes the browser route instead — nothing to install, no proprietary terminal, and the same till on a counter PC, an Android tablet, or an iPad, using hardware most stores already own.
Checkout, Payments & Commerce Models
| Capability | StoreConnect | Salesforce Point of Sale |
|---|---|---|
| Payment methods at the till | ✓ Cash, integrated terminal, manual card, gift card, pay later, and pay by account | Integrated payment providers through prebuilt connectors |
| Split payments | ✓ Supported | Not published |
| Holds, transfers & special orders | ✓ Built in | Supported through store operations |
| Rentals with recurring billing | ✓ Native | Not published |
| Subscriptions & memberships | ✓ Native, through the same checkout | Not published |
| B2B selling at the counter | ✓ B2B, B2C, and B2B2C from one platform, including account-based pricing | Purpose-built for B2C retail |
| Click & collect | ✓ Supported | ✓ BOPIS, BORIS, BOFIS, ROFIS, and omni-exchange |
| Mixed online and in-store cart | ✓ Click & collect, backorders, and special orders in one order | ✓ Fulfillment method set per line item in a single cart |
Salesforce Point of Sale has the deeper retail fulfillment matrix, with a fulfillment method per cart line and the full set of buy-online / return-in-store permutations. StoreConnect covers a wider span of selling models from the same till — account-based B2B, rentals with recurring billing, memberships, and pay-by-account alongside standard retail checkout.
Store Operations, Inventory & Omnichannel
| Omnichannel Feature | StoreConnect | Salesforce Point of Sale |
|---|---|---|
| Multi-location stock | ✓ Unlimited stock locations with receipting, transfers, and shipping from store or warehouse | ✓ Real-time inventory visibility across stores |
| Stock reservations | ✓ Shared across storefronts and registers from one inventory record | Inventory unified across channels via integration |
| Endless aisle at the till | ✓ View and request stock held at other locations | ✓ Endless aisle across stores and virtual catalog |
| Advanced inventory operations | Stock receipt, transfer, adjustment, and barcode printing | ✓ Pallet and item-level tracking, defective stock, return to vendor, advanced cycle counts |
| Cross-channel vouchers & loyalty | ✓ The same gift card, account credit, and rewards balance online and in store | Integrated with Salesforce Loyalty Management |
| Automation on a till sale | ✓ POS sales trigger your existing Salesforce flows and alerts directly | Automation across integrated Salesforce clouds |
For high-volume retail inventory operations — cycle counts, pallet-level tracking, defective stock — Salesforce Point of Sale is the more specialized tool. StoreConnect’s advantage is that stock, vouchers, and loyalty are one record rather than several: a reservation made online and a sale rung up in store move the same number, and a till sale can trigger the Salesforce automation you already built.
AI & Agentforce Capabilities
| Capability | StoreConnect | Salesforce Point of Sale |
|---|---|---|
| Agentic data foundation | ✓ Commerce, POS, and CRM data already in core objects — AI-ready with no connectors | Data brought together across integrated Salesforce clouds |
| Prebuilt Agentforce toolkit | ✓ StoreConnect Agentforce Toolkit, available from day one | Not published as a POS-specific toolkit |
| In-store AI for associates | Agentforce and Einstein features from your own org | ✓ Built-in voice search and AI product recommendations |
| Agent view of online and in-store history | ✓ One dataset — agents read the full purchase history without a data pipeline | Available across integrated channels |
Salesforce Point of Sale ships useful AI inside the associate app itself, including voice search and product recommendations. StoreConnect approaches it from the data end: because in-store and online orders are already standard Salesforce records, Agentforce agents can reason over a complete customer history immediately, and the Agentforce Toolkit gives them commerce actions out of the box.
Beyond Retail: Nonprofit, Education & Ticketed Venues
| Feature | StoreConnect | Salesforce Point of Sale |
|---|---|---|
| Donations at the counter | ✓ Native pay-what-you-want and preset giving amounts | Not applicable — retail-focused product |
| Recurring giving & memberships | ✓ Integrated into standard checkout | Not applicable — retail-focused product |
| Nonprofit Cloud / NPSP | ✓ Native compatibility | Not published |
| Admissions & ticketed venues | ✓ Supported for museums, attractions, and venues | Not applicable — retail-focused product |
| Education & public sector | ✓ Supported alongside retail from the same platform | Not published |
Salesforce Point of Sale is built for retailers and does that job well. If your counter also takes donations, sells memberships, scans admissions, or serves an education or public sector program, StoreConnect handles those alongside retail checkout on the same platform — with the records landing in the same Salesforce org as your fundraising and program data.
Data Security & Compliance
| Feature | StoreConnect | Salesforce Point of Sale |
|---|---|---|
| PCI DSS | ✓ PCI DSS 4.0.1 compliant | ✓ Covered by Salesforce’s compliance program |
| SOC reports | ✓ SOC 2 Type I, SOC 2 Type II, and SOC 3 | ✓ Published via Salesforce Trust |
| ISO 27001 | ✓ ISO/IEC 27001:2022 certified | ✓ Published via Salesforce Trust |
| HIPAA | ✓ Available | Not published for this product |
| GDPR / privacy | ✓ GDPR compliant, inheriting Salesforce’s privacy and data protection standards | ✓ Covered by Salesforce’s privacy program |
| Data residency | ✓ Store data resides in your own Salesforce org — you own and control it | Platform-managed hosting |
| Disaster recovery | ✓ Full store rebuild from your Salesforce org within hours, no third-party dependencies | Platform-managed backup and recovery |
| Data isolation | ✓ Flagship plans include dedicated web and database servers | Not published |
Both products sit on serious compliance programs, and Salesforce publishes its own certifications at Salesforce Trust. The difference is custody: with StoreConnect your store data lives in the Salesforce org you already own, which is what makes an hours-long full rebuild possible without third-party dependencies. StoreConnect’s own certifications — SOC 2 Type I and II, SOC 3, ISO 27001:2022, PCI DSS 4.0.1, HIPAA, and GDPR — are documented at the StoreConnect Trust Center.
Which is the right choice for you?
When StoreConnect is the right choice
StoreConnect puts the till inside your Salesforce org. It’s the right fit if:
- You want every in-store sale written to standard Salesforce core objects, with no middleware between the register and your CRM
- You want your website, CMS, eCommerce store, and POS on one platform and one license
- You want to add registers and locations without adding a Salesforce license for each POS user
- You need to sell across retail, B2B, memberships, rentals, admissions, or donations from the same till
- You want published pricing and a route to go live that suits an emerging or mid-market business as readily as an enterprise one
- Data custody matters — your store data staying in an org you own and can rebuild from
When Salesforce Point of Sale may be the right choice
Salesforce Point of Sale is built for enterprise retail floors. It could be a good fit if:
- You’re an enterprise retail or specialty brand running a large store estate with a dedicated retail IT team
- You’re already licensed on B2C Commerce and Order Management and want the in-store layer from the same vendor
- Native iOS and Android apps are a requirement, rather than a browser-based till
- Associate-led clienteling on the shop floor is the primary use case you’re buying for
- You need the full omni-channel fulfillment matrix, with a fulfillment method set per cart line
- Your inventory operations need pallet-level tracking, defective stock handling, and advanced cycle counts
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