--- title: "Single Source of truth" source: https://storeconnect.com/solutions/single-source-of-truth type: page format: markdown site: StoreConnect — Customer Commerce built natively on Salesforce site_index: https://storeconnect.com/llms.txt docs_index: https://support.storeconnect.com/llms.txt note: Append .md to any page or article URL on this site to get its Markdown form. --- # Single Source of truth One Platform. One Truth. Eliminate fragmented systems and streamline operations with an eCommerce store built on the CRM platform your team already uses. ### Unified Data Disconnected platforms mean endless syncing, duplicated records, and data that quickly goes stale. StoreConnect feeds every order, update, and customer interaction straight into Salesforce. ### A Single View into your organization Single Source of Truth allows you to view data from across your organization in one place. ### Customer-Managed Records No duplicate entry, no manual cleanup—just accurate records, in real time. ## Streamline Operations and increase Productivity Fragmented data kills efficiency. When sales, support, and marketing each rely on different systems, reports don’t match, customers get inconsistent experiences, and sales reps waste hours fixing problems instead of selling. Bring all eCommerce activity directly into the system your team already uses to manage customers. ## Don’t Add Extra Bloat to Your Tech Stack With StoreConnect as your SSOT inside Salesforce, there’s no need for middleware, syncing tools, or duplicate systems. You reduce maintenance costs, vendor overhead, and integration failures all within the industry leading CRM your team is already using. ## True Single Source of Truth Rather than building a new source of data for your organization to manage, we opted to use the industry leading CRM as the basis for our Digital Commerce platform. ## Consistency Across All Teams With SSOT, your sales, marketing, service, and ecommerce teams all access and act on the same real-time data. No syncing between platforms means no mismatched reports, version control issues, or communication breakdowns. ## Increased Efficiency Employees spend less time fixing data errors, chasing down updates, or manually importing/exporting information between systems. Automation, reporting, and workflows are streamlined since they operate on one trusted dataset. ## A Clear View for Better Decision-Making When leadership can rely on clean, current, and centralized data, they make faster and more accurate decisions. Forecasting, trend analysis, and customer insights improve dramatically. ## Strong Customer Experience Because all departments see the same customer profile and activity history, your business can deliver cohesive, personalized experiences—from marketing campaigns to support interactions to follow-up sales. ## Ready to streamline your website, eCommerce and POS? Schedule a demo with the team today. [Book a demo](https://storeconnect.com/book-demo) # Consolidated Security and Painless Compliance Fragmented systems create multiple security vulnerabilities. With StoreConnect, all your commerce data is securely stored in SalesForce, reducing vectors for cyber attack and simplifying standards compliance. See more about [Security and Compliance](https://storeconnect.com/solutions/security) # Multi Storefront, One Back End Single Source of Truth extends globally! Sell across multiple brands, regions, or countries all from the one system. See more about [selling across multiple stores](https://storeconnect.com/solutions/multi-store-multi-brand) or find out how we can help you [Expand Globally](https://storeconnect.com/solutions/global-commerce) I often wonder how much business we may have lost in the early days if we had tried to start off doing it with multiple systems all working separately. I’m sure the clunky experience for the customer would have been off putting. — Rick, Business Manager, Beyond Plumbing Supplies Everyone from support staff through to senior management is now able to quickly and easily access information on orders, products, cases, website content and even syncs to our SAP ERP software. Access to these systems and relevant data is all easily controlled via Salesforce. — Rob, Senior Manager for Online Sales & Marketing, Pro-Ma Systems Smooth Process from start to finish with fantastic Customer Service — B.W., Consult Australia StoreConnect ticked all the boxes and opened up so many opportunities for us into the future. — Cyrille Le Bonniec, The Wine Community All our marketing, CRM and eCommerce systems are in the same ecosystem - giving us a 360 degree view of our sales, marketing and customer service. — Rob, Senior Manager for Online Sales & Marketing, Pro-Ma Systems Before StoreConnect, manually merging records in our ERP was a nightmare amount of work. Now, with StoreConnect, we can simply run through the merge process in Salesforce. — Erik, Salesforce CRM Administrator, Rock Valley College By using StoreConnect we have been able to streamline our processes internally by running our website through Salesforce. This provides a seamless experience for our customers and keeps all our data within the same ecosystem. — Rick, Business Manager, Beyond Plumbing Supplies ## Unified & Usable StoreConnect is an eCommerce [AppExchange package for Salesforce](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT). Your store is created entirely within Salesforce. All sales, stock, customer and user information lives in Salesforce for all your staff to see and to use to expand your business. ## Ready to streamline selling? We’ll talk to you about your needs, help you select a partner and support you through your build. [Book a demo](https://storeconnect.com/book-demo) ## Download the FREE Guide How to build an Agentic Foundation with StoreConnect Create an Agentic Foundation ready for Agentforce. [Download FREE Guide](https://storeconnect.com/c/lp-agentic-foundation) --- ## Follow StoreConnect - [Email Newsletter](https://storeconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://storeconnect.com/partners) - [Become a Partner](https://storeconnect.com/become-a-partner) - [News](https://storeconnect.com/articles/news) - [Events](https://storeconnect.com/articles/events) - [Live Events](https://storeconnect.com/live-events) - [Feature Comparison](https://storeconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://storeconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS ## Machine-readable - [Site index for agents](https://storeconnect.com/llms.txt): curated map of this site in llms.txt format - [Documentation index for agents](https://support.storeconnect.com/llms.txt): full technical and product documentation map Every page and article on this site has a Markdown rendering: append `.md` to its URL. Continue in Markdown: [Home](https://storeconnect.com/home.md) · [How we compare](https://storeconnect.com/how-we-compare.md) · [Partners](https://storeconnect.com/partners.md) · [Become a partner](https://storeconnect.com/become-a-partner.md) --- StoreConnect — https://storeconnect.com/solutions/single-source-of-truth