--- title: "Extensibility & Scalability" source: https://storeconnect.com/solutions/scalability type: page format: markdown site: StoreConnect — Customer Commerce built natively on Salesforce site_index: https://storeconnect.com/llms.txt docs_index: https://support.storeconnect.com/llms.txt note: Append .md to any page or article URL on this site to get its Markdown form. --- # Extensibility & Scalability Growth without the hassle With StoreConnect, you’re not just buying an ecommerce platform—you’re investing in a system that grows, adapts and innovates alongside your business. [Talk to us](https://storeconnect.com/contact) ### Customizable Data Model Shape StoreConnect to fit your business, not the other way around. Extend your data model with custom objects, fields and relationships to power unique eCommerce and customer experiences. ### Liquid Controllers for Dynamic Logic Go beyond templates. Use Liquid Controllers to apply server-side logic and data processing, enabling progressive forms, product configurators and advanced workflows—all without patchwork plugins. ### Enterprise-Grade Scalability Your store shouldn’t slow down when you succeed. StoreConnect hyperscales with your traffic, backed by priority support on higher plans to ensure performance—even when you go viral. # Tailored Customer Experiences Customers expect more than generic storefronts. They want personalized interactions that feel relevant. StoreConnect’s customizable data model allows you to capture and use unique attributes, such as style preferences, location or loyalty status, and apply them directly to the shopping experience. This means you can create targeted recommendations, dynamic promotions and content that increases engagement and sales. Competing platforms often require costly plug-ins or developer-heavy integrations to achieve the same flexibility, which adds both complexity and ongoing costs. ## Faster Time-to-Market In eCommerce, speed gives you an edge. StoreConnect enables you to roll out new ideas, products and campaigns directly within your system, without relying on lengthy development cycles or stitching together multiple third-party apps. A new subscription box program, for example, can be launched quickly and managed natively in StoreConnect. On other platforms, businesses often face weeks of additional development time and recurring subscription fees just to achieve the same functionality. ### Rapidly Launch Pop-up stores New business programs can be launched as unique pop-up stores while keeping the back-end efficiencies you’re used to. ### Point of Sale Even if you don’t have an in-store requirement, point of sale can be launched for warehouse door order management, Exhibits or convention order processing and much more. It’s included as a standard features with StoreConnect. ### Loyalty Programs, Gift Cards & Promotions StoreConnect supports the accumulation and spending of loyalty points. eGift cards and account credits are able to be configured and launched in hours and weeks ## Ready to streamline your website, eCommerce and POS? Schedule a demo with the team today. [Book a demo](https://storeconnect.com/book-demo) ## Future-Proof Architecture StoreConnect is built natively on Salesforce, giving you the stability and innovation of the world’s most trusted CRM platform allowing you to add integrations, expand into new regions, or adopt emerging technologies without replatforming.  Many eCommerce systems force businesses into costly migrations every few years, but StoreConnect’s architecture ensures your store keeps pace with both your growth and the future of technology. ## Reliability Under Pressure Traffic spikes should be an opportunity, not a liability. With hyperscale server support, StoreConnect automatically adjusts capacity to keep your store running smoothly even during massive surges in demand. Whether it’s a viral campaign, a flash sale or Black Friday traffic, your store remains online and fast. Other platforms often require expensive pre-purchased hosting upgrades or risk downtime when demand exceeds their limits, costing you both revenue and customer trust. ## Adaptive Site Functionality Guiding customers through complex buying decisions builds trust and drives conversions. StoreConnect’s Liquid Controllers let you embed logic into progressive forms, configurators and custom workflows which  adapt to customer needs in real time.
A business selling industrial parts can easily guide buyers to compatible products within their storefront. Other SaaS systems typically require expensive app development or 3rd party plug-ins that just don’t scale as your business grows. ## Enterprise-Level Support Growing businesses need more than basic customer service—they need reliable partners. StoreConnect offers higher levels of support and resources with advanced plans, ensuring you get priority access to experts when it matters most. During critical campaigns or peak sales periods, your team has direct, responsive assistance rather than waiting in long queues. Unlike many SaaS providers that reserve advanced support only for their largest enterprise clients, StoreConnect makes enterprise-grade support available to fast-growing businesses. I often wonder how much business we may have lost in the early days if we had tried to start off doing it with multiple systems all working separately. I’m sure the clunky experience for the customer would have been off putting. — Rick, Business Manager, Beyond Plumbing Supplies Everyone from support staff through to senior management is now able to quickly and easily access information on orders, products, cases, website content and even syncs to our SAP ERP software. Access to these systems and relevant data is all easily controlled via Salesforce. — Rob, Senior Manager for Online Sales & Marketing, Pro-Ma Systems Smooth Process from start to finish with fantastic Customer Service — B.W., Consult Australia StoreConnect ticked all the boxes and opened up so many opportunities for us into the future. — Cyrille Le Bonniec, The Wine Community All our marketing, CRM and eCommerce systems are in the same ecosystem - giving us a 360 degree view of our sales, marketing and customer service. — Rob, Senior Manager for Online Sales & Marketing, Pro-Ma Systems Before StoreConnect, manually merging records in our ERP was a nightmare amount of work. Now, with StoreConnect, we can simply run through the merge process in Salesforce. — Erik, Salesforce CRM Administrator, Rock Valley College By using StoreConnect we have been able to streamline our processes internally by running our website through Salesforce. This provides a seamless experience for our customers and keeps all our data within the same ecosystem. — Rick, Business Manager, Beyond Plumbing Supplies # Superior SaaS Flexibility Most eCommerce platforms box you into rigid features or lock you into their roadmap. StoreConnect is designed to be extended, giving you the freedom to innovate without barriers. You can add new data models, workflows or pricing strategies as your business evolves—without the need for complex workarounds or expensive custom apps. For example, businesses can implement dynamic loyalty-based pricing directly through StoreConnect’s extensible foundation, while competitors would require bespoke development that adds cost and technical debt. Find out more about [Security and Compliance](https://storeconnect.com/solutions/security/) ## Unified & Usable StoreConnect is an eCommerce [AppExchange package for Salesforce](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT). Your store is created entirely within Salesforce. All sales, stock, customer and user information lives in Salesforce for all your staff to see and to use to expand your business. ## Ready to streamline selling? We’ll talk to you about your needs, help you select a partner and support you through your build. [Book a demo](https://storeconnect.com/book-demo) ## Download the FREE Guide How to build an Agentic Foundation with StoreConnect Create an Agentic Foundation ready for Agentforce. [Download FREE Guide](https://storeconnect.com/c/lp-agentic-foundation) --- ## Follow StoreConnect - [Email Newsletter](https://storeconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://storeconnect.com/partners) - [Become a Partner](https://storeconnect.com/become-a-partner) - [News](https://storeconnect.com/articles/news) - [Events](https://storeconnect.com/articles/events) - [Live Events](https://storeconnect.com/live-events) - [Feature Comparison](https://storeconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://storeconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS ## Machine-readable - [Site index for agents](https://storeconnect.com/llms.txt): curated map of this site in llms.txt format - [Documentation index for agents](https://support.storeconnect.com/llms.txt): full technical and product documentation map Every page and article on this site has a Markdown rendering: append `.md` to its URL. Continue in Markdown: [Home](https://storeconnect.com/home.md) · [How we compare](https://storeconnect.com/how-we-compare.md) · [Partners](https://storeconnect.com/partners.md) · [Become a partner](https://storeconnect.com/become-a-partner.md) --- StoreConnect — https://storeconnect.com/solutions/scalability