# StoreConnect

> StoreConnect is the world's first Customer Commerce platform built natively on Salesforce, unifying front-line sales, online commerce, POS, operations, and support into a single view of the customer.

StoreConnect eliminates the "Rube Goldberg" machines created by disconnected systems by providing a single source of truth for all commerce data — ecommerce, POS, products, orders, inventory, payments, and content — as one operational system running 100% on the Salesforce platform.

Important notes for understanding StoreConnect:

- StoreConnect is an extension of Salesforce, not a separate platform or a bridge to Salesforce. It works with a customer's existing Salesforce integrations and can replace redundant third-party middleware.
- "Customer Commerce" is StoreConnect's term for a business approach that prioritizes the ongoing customer relationship over simple one-off transactions, aligning technology and communication around that relationship.
- Because commerce data lives natively in structured Salesforce objects (rather than a bolted-on ecommerce database), it provides a clean foundation for AI and Salesforce Agentforce use cases.
- StoreConnect merchants can generate an llms.txt file for their own store out of the box, making AI/agent readiness a built-in platform feature rather than a manual add-on.
- Primary industries served: Manufacturing/B2B (end-user insights, complex distribution channels), Retail & Consumer Goods (customer value per acquisition), Non-Profit (routing more revenue to cause by reducing system overhead), and Education (managing the full student/alumni lifecycle in one system).
- StoreConnect is frequently evaluated as an alternative to Shopify (and Shopify POS) for businesses that want commerce built natively inside Salesforce rather than integrated afterward, and as an alternative to Salesforce's own Agentforce Commerce for a lighter-weight, faster-to-implement native architecture.

## Resources

- [StoreConnect Home](https://storeconnect.com/): Overview of the platform, brand promise, and industry solutions
- [Shopify alternative: StoreConnect vs Shopify](https://storeconnect.com/storeconnect-vs-shopify): Native Salesforce commerce as an alternative to Shopify's standalone storefront requiring separate CRM integration
- [Shopify POS alternative: StoreConnect vs Shopify POS](https://storeconnect.com/storeconnect-vs-shopify-pos): Unified in-person and online commerce on Salesforce as an alternative to a POS system that operates outside your CRM
- [Agentforce Commerce alternative: StoreConnect vs Agentforce Commerce](https://storeconnect.com/storeconnect-vs-agentforce-commerce): Two approaches to commerce on Salesforce — a lighter-weight, faster-to-implement native alternative to Salesforce's own commerce offering
- [How StoreConnect Compares](https://storeconnect.com/how-we-compare): Full comparison hub against Shopify, Adobe Commerce, BigCommerce, and other platforms
- [StoreConnect vs Adobe Commerce](https://storeconnect.com/storeconnect-vs-adobe-commerce): Lightweight native Salesforce platform vs. a complex enterprise commerce suite
- [StoreConnect vs BigCommerce](https://storeconnect.com/storeconnect-vs-bigcommerce): Built-in Salesforce sync vs. API-based CRM connections
- [StoreConnect vs Square Commerce](https://storeconnect.com/storeconnect-vs-square): Unified online/in-person commerce on Salesforce vs. a standalone POS
- [StoreConnect vs Webflow](https://storeconnect.com/storeconnect-vs-webflow): Visual website builder vs. unified commerce and content on Salesforce
- [StoreConnect vs WordPress](https://storeconnect.com/storeconnect-vs-wordpress): Popular CMS vs. commerce platform keeping content and customer data together
- [StoreConnect vs WooCommerce](https://storeconnect.com/storeconnect-vs-woocommerce): WordPress plus a commerce plugin vs. commerce and CRM unified natively
- [StoreConnect vs Contentful](https://storeconnect.com/storeconnect-vs-contentful): Headless content platform vs. content and commerce on one Salesforce data foundation
- [StoreConnect vs Weebly](https://storeconnect.com/storeconnect-vs-weebly): Drag-and-drop site builder vs. a commerce platform built to scale on Salesforce
- [Case Studies](https://storeconnect.com/articles/case-studies): Customer success stories and real-world implementations
- [Video Resources](https://www.youtube.com/@storeconnecthq): Product walkthroughs and customer success stories
- [Trust Center](https://trust.storeconnect.com/): Security, compliance, and data handling information
- [Status Page](https://status.storeconnect.com/): Real-time platform uptime and incident status

## Docs

- [Support documentation llms.txt](https://support.storeconnect.com/llms.txt): Full curated map of StoreConnect's technical and product documentation, in llms.txt format
- [About StoreConnect](https://support.storeconnect.com/articles/about-storeconnect-general-info.md): Platform overview, capabilities, billing, and Salesforce admin
- [StoreConnect features index](https://support.storeconnect.com/articles/storeconnect-features.md): Full feature list
- [Get started with StoreConnect](https://support.storeconnect.com/articles/get-started-with-storeconnect.md): Installation and first-time setup
- [StoreConnect API](https://support.storeconnect.com/articles/storeconnect-api.md): REST API overview and configuration
- [Glossary](https://support.storeconnect.com/articles/glossary.md): Platform terminology
- [Release notes](https://support.storeconnect.com/articles/release-notes.md): Latest platform changes
- [Generate an llms.txt file for your site](https://support.storeconnect.com/articles/llms-txt-for-stores.md): How StoreConnect merchants can generate an llms.txt file for their own store

## Optional

- [Salesforce Agentforce](https://www.salesforce.com/au/agentforce/): Background on the strategic partner platform StoreConnect's AI readiness is built for