--- title: "StoreConnect" source: https://storeconnect.com/c/2025 type: page format: markdown site: StoreConnect — Customer Commerce built natively on Salesforce site_index: https://storeconnect.com/llms.txt docs_index: https://support.storeconnect.com/llms.txt note: Append .md to any page or article URL on this site to get its Markdown form. --- # StoreConnect # Stuck paying others to update your site? Take back the keys! Our single source of truth architecture allows you to use your existing Salesforce skills to keep your store, site, and POS up to date without external consultants. [Request a Demo](https://storeconnect.com/book-demo) ## Reduce cost and overhead Elimanate the need for multiple disconnected platforms, expensive integrations, and ongoing data sync maintenance. StoreConnect runs entirely within Salesforce, so you can manage your digital commerce directly from one single place, cutting down on software licensing fees, IT overhead, and manual admin work. Built-in automation tools further lower costs by reducing repetitive tasks and streamlining workflows, while real-time data access across teams improves efficiency and decision-making without additional tools or staff. ## Every Friction Point Is an Abandonment Risk Each data delay, each integration mismatch, chips away at trust.\n With disconnected systems, your AI, personalization, and automation are only as good as the data behind them.\n In a unified architecture, automation works because data is always current and accurate. “80% of shoppers will abandon a retailer after three bad experiences.” “74% of shoppers will abandon a brand after three or fewer bad experiences.” I often wonder how much business we may have lost in the early days if we had tried to start off doing it with multiple systems all working separately. I’m sure the clunky experience for the customer would have been off putting. — Rick, Business Manager, Beyond Plumbing Supplies Everyone from support staff through to senior management is now able to quickly and easily access information on orders, products, cases, website content and even syncs to our SAP ERP software. Access to these systems and relevant data is all easily controlled via Salesforce. — Rob, Senior Manager for Online Sales & Marketing, Pro-Ma Systems Smooth Process from start to finish with fantastic Customer Service — B.W., Consult Australia StoreConnect ticked all the boxes and opened up so many opportunities for us into the future. — Cyrille Le Bonniec, The Wine Community All our marketing, CRM and eCommerce systems are in the same ecosystem - giving us a 360 degree view of our sales, marketing and customer service. — Rob, Senior Manager for Online Sales & Marketing, Pro-Ma Systems Before StoreConnect, manually merging records in our ERP was a nightmare amount of work. Now, with StoreConnect, we can simply run through the merge process in Salesforce. — Erik, Salesforce CRM Administrator, Rock Valley College By using StoreConnect we have been able to streamline our processes internally by running our website through Salesforce. This provides a seamless experience for our customers and keeps all our data within the same ecosystem. — Rick, Business Manager, Beyond Plumbing Supplies ## The Cost of Disconnection Is Holding You Back Most commerce platforms treat your store, CRM, marketing, and service tools as separate island, resulting in Sync failures, stale data, large maintenance overhead, and frustrated customers. We’re different. Our unified approach to commerce means every customer interaction, order event, inventory change, and support ticket lives in one system. No lag, no break, no surprise costs. - “80% of consumers say out of date or inaccurate data … would make them likely to shop with an alternative retailer next time.” - “36% of ecommerce organizations experienced a site outage within the past year.” - “Only 5% of organizations can make changes to their digital storefront within minutes ## Ready to streamline your website, eCommerce and POS? Schedule a demo with the team today. [Book a demo](https://storeconnect.com/book-demo) ## Smarter Interactions Because Your Data Actually Works StoreConnect takes “unified commerce” further by embedding agentic intelligence — combining AI + guided selling + real-time data within Salesforce. You don’t just unify systems; you make them smarter. ### Agentic Commerce + Guided Selling StoreConnect integrates with Agentic / AgentForce modules to enable guided workflows in your storefronts (e.g. product recommendations, conversational upsell, real-time configuration) ### Real-Time Validation & Personalization Every decision — pricing, inventory, cross-sell — is driven by the latest data since your commerce lives in Salesforce ### Conversational Commerce + AI Assistants Shoppers can chat, ask questions, and transact conversationally, backed by your unified data model ### Automation You Can Trust Every triggered workflow (order follow-up, inventory alerts, loyalty touchpoints) runs on live, reliable data — no sync lag or reconciliation needed ## Unified & Usable StoreConnect is an eCommerce [AppExchange package for Salesforce](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT). Your store is created entirely within Salesforce. All sales, stock, customer and user information lives in Salesforce for all your staff to see and to use to expand your business. # Book a Demo ## Contact us directly info@getstoreconnect.com US +1 415 745 3230 AUS +61 2 8365 2308 --- ## Follow StoreConnect - [Email Newsletter](https://storeconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://storeconnect.com/partners) - [Become a Partner](https://storeconnect.com/become-a-partner) - [News](https://storeconnect.com/articles/news) - [Events](https://storeconnect.com/articles/events) - [Live Events](https://storeconnect.com/live-events) - [Feature Comparison](https://storeconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://storeconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS ## Machine-readable - [Site index for agents](https://storeconnect.com/llms.txt): curated map of this site in llms.txt format - [Documentation index for agents](https://support.storeconnect.com/llms.txt): full technical and product documentation map Every page and article on this site has a Markdown rendering: append `.md` to its URL. Continue in Markdown: [Home](https://storeconnect.com/home.md) · [How we compare](https://storeconnect.com/how-we-compare.md) · [Partners](https://storeconnect.com/partners.md) · [Become a partner](https://storeconnect.com/become-a-partner.md) --- StoreConnect — https://storeconnect.com/c/2025